The Difference Between a Good Plumber and a Bad Plumber

When it comes to choosing your Calgary plumber, we always suggest knowing who you’re going to call long before you have an emergency. That’s because Calgary has its fair mix of good plumbers and bad plumbers, and when your home is on the line, you want to know which type is going to be answering your call and coming into your home.

Communication. We’ve heard a hundred times from Calgary homeowners how many plumbers simply do their work in stoic silence without explaining what went wrong, why the problem occurred, or how to prevent it in the future. For some homeowners, that works great: all they want is the problem solved. But many Calgarians would actually like some explanation. At Plumbing Paramedics, we feel communication is a necessary part of making sure our clients have their expectations met. That’s why we always fully explain what the problem is and what we’ll need to do to fix it, and if you have any questions, we’re happy to answer them.

Workmanship.

One of the biggest difference between a good plumber and a bad plumber comes down to workmanship. A plumber who is a poor communicator but who is good at his trade will at least fix the problem. A plumber who is bad at his trade can make matters worse very quickly. When you’re choosing your plumber, makes sure you pick an expert who has all the qualifications you want and who seems to be knowledgeable. You need to know that when your plumber diagnoses and fixes a problem, it’ll stay fixed. The team at the Plumbing Paramedics are all certified with a Red Seal Master Plumber and Gas Fitter certification. Red Seal is an interprovincial certification that sets the standard for excellence across trades within Canada. If you want to learn more about this prestigious program, we wrote a blog about it a couple months ago. 

Respect.

It’s a core Canadian value, and it’s one that we take seriously. When we come to work at your home, we treat your house the way we’d want a guest to treat ours. That means being polite and courteous, but it also means cleaning up the work site, and keeping the little things in mind like making sure our boots don’t make your floors dirty. We respect that our clients are busy people with lives and jobs, so we always strive to arrive punctually. Finally, we believe that the estimates given to a homeowner should be honoured. Of course, there will be times when a project that initially seemed simple enough will turn out to be much more complicated, but at this time, we feel it’s only respectful to report back to our customers, explain the situation and any changes to our original estimate, and ask for their permission to proceed.

Choosing a Calgary plumber can be stressful. There are many to choose from, and it can be hard to tell the good ones from the bad. Asking questions is your most useful tool at this stage. Ask about their qualifications — have they earned their Red Seal Certification? Can they provide you with references? The plumber you choose should seem knowledgeable, and you should get a good feeling from talking with them. Your home is more than a building after all, it’s the heart of your family, and it’s vital that you feel you can trust any professional you invite into your home. Are you looking for a great Calgary plumber? Put Plumbing Paramedics’ phone number on your fridge today, so that when you have an emergency, you’re ready.